Subscription Plans and Pricing

Subscription Plans and Pricing

Choose the ISMS Copilot plan that fits your compliance needs and budget.

Plan Comparison

Free Plan

Get started with ISMS Copilot at no cost.

What's Included

• AI assistance for compliance questions

• Basic file uploads (limited quota)

• Create workspaces and organize projects

• Access to all compliance frameworks

• Conversation history (30-day default retention)

• Community support access

Limitations

• Daily message limit - Limited conversations per day

• Upload quota - Fewer files per month

• Data retention - Conversations deleted after default retention period

• Support - Community forums only

When Free Plan Works Best

• Exploring ISMS Copilot features

• Individual professionals getting started

• Light compliance research and guidance

• One-time compliance questions

Plus Plan

Unlimited access and full feature set for serious compliance work.

Pricing

• Monthly: $20/month (billed monthly)

• Annual: $240/year (2 months free)

What's Included

• Unlimited daily messages

• Increased file upload quota

• Advanced document generation

• Custom data retention (1 day to 7 years)

• Priority support

• All Free plan features

Key Benefits

Unlimited Messaging No daily limits on asking questions or having conversations.

Control Data Retention Choose how long conversations are kept before auto-deletion (1 day to 7 years).

Enhanced Documents Generate more and better compliance documents.

Priority Support Faster response times on support requests.

When Plus Plan Works Best

• Active compliance projects

• Audit preparation

• Multi-client consulting

• Organizations needing unlimited access

• Compliance teams doing daily work

Pro Unlimited Plan (Coming Soon)

Team collaboration features coming soon.

Status: Not yet available for purchase

• Everything in Plus

• Team collaboration features

• Advanced team management

Check back soon for availability.

Upgrading to Plus

How to Upgrade

1. Click the "Upgrade your plan" button (top right, with star icon)

2. Review the Plus plan features and pricing

3. Choose your billing option:

   • Monthly - $20/month

   • Annual - $240/year

4. Click "Get Plus"

5. Enter your payment information

6. Complete the payment through Stripe

After successful payment, you'll see: "Payment successful! Your account is now premium."

Supported Payment Methods

• Credit cards (Visa, Mastercard, American Express)

• Debit cards

• Bank transfers (for annual plans)

Managing Your Subscription

View Your Subscription Status

1. Click your user avatar (top right)

2. Select "Settings"

3. You'll see your current subscription status

You'll see:

• Current plan (Free or Plus)

• Renewal or expiration date

• Subscription status (Active or Cancelled)

Cancel Your Subscription

1. Click your user avatar (top right)

2. Select "Manage Subscription"

3. This opens the Stripe customer portal in a new tab

4. Follow the instructions to cancel or change your plan

Change Your Billing Cycle

1. Open "Manage Subscription" (Stripe portal)

2. Select your new billing preference (monthly or annual)

3. Changes take effect on your next billing date

Data Retention Settings (Plus Only)

1. Click your user avatar (top right)

2. Select "Settings"

3. Scroll to "Data Retention"

4. Choose your retention period:

   • Select days (1 to 7 years / 24,955 days)

   • Or check "Keep data indefinitely"

5. Click "Save"

Conversations older than your selected retention period will automatically be deleted.

Billing & Invoices

View Your Invoices

1. Open "Manage Subscription" (Stripe portal)

2. Navigate to the Invoices section

3. Download or view past invoices

Update Payment Method

1. Open "Manage Subscription" (Stripe portal)

2. Go to Payment Methods

3. Update your card or payment details

Billing Issues

Common issues:

• Card declined - Verify your card details and contact your bank

• Failed payment - Update payment method in Stripe portal

• Subscription didn't activate - Wait a few minutes, then refresh the app

Common Questions

Can I Cancel Anytime?

Yes. Plus plan subscribers can cancel anytime with no penalties. Your access continues until the end of your billing period.

Can I Switch from Monthly to Annual?

Yes. Open "Manage Subscription" in the Stripe portal and change your billing cycle. Changes take effect on your next renewal date.

What Happens When I Cancel?

• Plus plan features stop at the end of your billing period

• You revert to Free plan features

• Your conversation history is retained based on Free plan limits

• You can resubscribe anytime

Is There a Free Trial?

You can use the Free plan indefinitely with limited features. This is our free trial equivalent—explore all of ISMS Copilot's core functionality at no cost.

Do You Offer Educational or Nonprofit Discounts?

Contact our support team to inquire about special pricing for educational institutions and nonprofits.

Why Upgrade to Plus?

Running out of data retention? Control exactly how long your compliance conversations are kept (up to 7 years).

Need more uploads? Plus increases your file upload quota for uploading more documents and conducting detailed analysis.

Priority support matters? Get faster response times when you need help with compliance work.

Need Help?

• Billing questions - Contact support through the help menu

• Payment issues - Check Stripe portal or email us

• Plan comparison - Review the table above or contact sales

• Referral program - Ask about earning credits through referrals