Product Changelog

Overview

Stay up to date with the latest features, improvements, and bug fixes for ISMS Copilot. This changelog is automatically updated as we ship new changes to production.

January 2026 (Latest)

New Features

Multiple File Upload

Upload up to 10 files at once for faster multi-document analysis. Select multiple files from the file picker or drag-and-drop them directly into the chat input area.

What's New:

• Multi-Select: Click the paperclip icon and select up to 10 files at once, or drag multiple files anywhere in the chat input

• Individual Progress: Each file shows its own upload progress card with size and status

• Easy Management: Remove individual files by hovering over uploaded cards and clicking the × icon

• Visual Feedback: Drop overlay shows supported file types and limits when dragging files

Supported file types remain the same: PDF, DOC, DOCX, XLS, XLSX, TXT, CSV, JSON. Each file must be under 10MB.

How to Use:

1. Click the paperclip 📎 icon and select up to 10 files, or drag-and-drop multiple files into the chat area

2. Watch individual progress cards appear for each file

3. Remove any file by hovering and clicking the × icon

4. Once all uploads complete, send your message for AI analysis

Perfect for gap analysis across multiple policies, comparing documents side-by-side, or batch analyzing compliance evidence. Learn more in Uploading and Analyzing Files.

Fast and Think AI Modes

Choose between two AI processing modes to match your workflow: Fast mode for quick answers or Think mode for in-depth analysis.

What's New:

• Fast Mode: Get immediate responses for straightforward compliance questions

• Think Mode: Activate deeper reasoning for complex multi-framework mappings, risk assessments, or detailed policy reviews (available on Plus and Pro plans)

• Easy Switching: Toggle between modes directly in the chat interface based on your current task

Use Fast mode for day-to-day queries like control lookups or clause references. Switch to Think mode when you need comprehensive analysis, document reviews, or nuanced compliance guidance across multiple frameworks.

PII Reduction Mode

Automatically redact personally identifiable information before sending data to AI processing. When enabled, the system detects and removes names, email addresses, phone numbers, and company names.

What's New:

• Privacy Shield: A green shield icon appears in the chat when active

• Automatic Detection: Pattern-based redaction for common PII types

• Simple Toggle: Enable or disable in Settings → Privacy

Ideal for processing client documents with employee names, policies with contact information, or compliance evidence containing personal data. Works across all chat interfaces. Learn more in Data Privacy & GDPR Compliance.

Google Gemini AI Integration

ISMS Copilot now supports Google Gemini as an additional AI model option, giving you more choices for how compliance queries are processed.

What This Means:

• More Flexibility: Gemini joins OpenAI and Mistral as available AI providers

• Backend Integration: Model is integrated and ready for use (UI selection controls coming soon)

• Same Quality Standards: Gemini responses follow the same hallucination-free, framework-grounded approach

Model selection will be available in the Settings menu in an upcoming release. For now, ISMS Copilot automatically chooses the best model for your query.

Assistant Personality Improvements

The AI assistant now provides a warmer, more helpful experience with smarter handling of legal disclaimers and more proactive guidance.

What's Changed:

• Warmer Professional Tone: Responses now feel like working with a trusted advisor—clear and professional without being cold or robotic

• Natural Communication: Prefers prose over bullet points for more readable, conversational guidance

• More Proactive Editing: When reviewing documents, the assistant now provides direct fixes plus actionable checklists to help you improve compliance materials faster

• Context-Aware Legal Disclaimers: "Not legal advice" warnings now appear only when you're asking about legal topics like fines, contracts, or regulatory penalties—not during technical compliance work

• Clearer Uncertainty Handling: When the assistant isn't certain about something, it tells you directly rather than hedging

Data Retention Warning

A confirmation dialog now appears when reducing data retention settings, helping prevent accidental deletion of workspace data.

What Changed:

• Protection Against Accidents: Confirmation required when switching from "Keep Forever" to shorter retention periods

• Clear Impact: Dialog explains what data will be affected before you confirm

• GDPR Alignment: Helps manage data lifecycle requirements while preventing unintended data loss

Improvements

Quick Access to Product Updates

You can now access the Product Changelog directly from your user menu (click your avatar → Help Center → Product Changelog). Stay informed about the latest features without leaving the app.

Enhanced Outage Communication

Improved status banners now provide clearer information during AI provider disruptions, including partial outages and recovery status.

Better Error Messages

Chat errors now display clearer explanations for rate limits, timeouts, and quota issues, making it easier to understand what happened and how to proceed.

December 2025

New Features

PII Reduction Mode

ISMS Copilot now offers automatic personally identifiable information (PII) redaction to enhance privacy when processing compliance documents and queries. When enabled, the system automatically detects and redacts names, company names, email addresses, and phone numbers before sending data to AI processing.

What's New:

• Privacy Shield Indicator: A green shield icon appears in the chat input when PII reduction is active, providing clear visual confirmation

• Automatic Pattern Detection: Redacts common PII patterns including personal names, email addresses, phone numbers, and organization names

• User Control: Simple toggle in Settings to enable or disable PII reduction

• Confirmation Dialog: When enabling PII reduction, a popup explains the feature's limitations and pattern-based approach

How to Enable:

1. Navigate to Settings → Privacy or Data Protection

2. Toggle "Enable PII Reduction"

3. Review and confirm the limitations popup

4. Look for the green shield icon in your chat input to confirm activation

Use Cases:

• Processing client documents containing employee or customer names

• Analyzing policies with contact information

• Working with compliance evidence containing personal data

• Additional privacy layer when using Advanced Data Protection Mode

PII reduction works across all entry points including the home chat and workspace conversations. Learn more in Data Privacy & GDPR Compliance.

OpenAI GPT-5.2 Backend Integration

ISMS Copilot now uses OpenAI's GPT-5.2 model as the default AI provider on the backend, offering enhanced reasoning capabilities and compliance analysis quality.

What's New:

• Default Provider: GPT-5.2 is now the default AI model powering all conversations

• Backend Integration: Claude Opus and other AI providers are integrated on the backend, with model selection UI coming in 2026

• Improved Accuracy: Enhanced framework interpretation and control mapping precision

• Same Experience: You'll continue using ISMS Copilot as before, with better AI performance under the hood

Dynamic Framework Knowledge Injection

ISMS Copilot now automatically injects relevant framework clauses and control requirements directly into responses based on your query context.

How It Works:

• Automatic Detection: System identifies which frameworks (ISO 27001, SOC2, NIST, GDPR, etc.) are relevant to your question

• Clause Integration: Embeds specific control requirements, clauses, and implementation guidance in responses

• Context-Aware: Adapts based on workspace settings and conversation history

• Multi-Framework Support: Covers ISO 27001/27701/42001, SOC2, NIST CSF, GDPR, DORA, NIS2, and more

Example Use Cases:

• Ask "How do I implement access control?" → Response includes ISO 27001 A.9 controls, SOC2 CC6 criteria, NIST PR.AC references

• Query about data retention → Auto-includes GDPR Article 5(1)(e) and relevant ISO 27001 controls

• Risk assessment questions → Embedded with ISO 27001 Clause 6.1.2 requirements

Premium Upgrade Dialog for Rate Limits

Users on the free plan now see a clear, user-friendly upgrade prompt when reaching the daily message limit (10 messages/day). The new full-screen dialog explains the benefits of upgrading to Plus ($20/month) for unlimited access and can be dismissed to explore subscription options.

AI Provider Outage Handling

ISMS Copilot now displays a persistent banner when AI provider issues are detected, automatically falling back to Mistral AI to ensure continuity of service. You'll be notified of any outages while your work continues uninterrupted.

Improvements

Enhanced Agentic Loading Experience

The loading experience now provides richer visual feedback about what ISMS Copilot is doing behind the scenes. Instead of a simple spinner, you'll see an animated 3×3 dot grid with contextual messages that rotate as the system processes your request.

What You'll See:

• Animated dot grid visualization during processing

• Rotating status messages like "Analyzing your question...", "Consulting framework knowledge...", "Preparing response..."

• Clear indication when the system is actively working on complex queries

This provides even clearer understanding of the AI's multi-step processing workflow.

Cleaner AI Responses

AI-generated responses no longer include [Part X/Y] markers or segmentation indicators. Long responses now appear as continuous, clean text without technical artifacts.

Benefits:

• More professional output suitable for direct use in compliance documentation

• Easier to copy-paste responses into policies and procedures

• Cleaner reading experience for complex, multi-part answers

Relaxed System Prompt Guardrails

Workspace-level system prompts now accept legitimate context and custom instructions while maintaining ethical boundaries. The updated guardrails:

• Accept legitimate workspace instructions, client context, and intellectual property

• Continue to reject unethical requests or harmful content

• Provide more flexibility for consultants managing multiple client workspaces

You can now provide more detailed workspace context without triggering false-positive content filters. Learn more about workspace customization in Organizing Work with Workspaces.

Expanded Framework Coverage

Significantly enhanced coverage and accuracy for multiple frameworks with updated knowledge bases and reference tables:

• ISO 27001:2022: Updated control mappings, implementation guidance, and audit evidence requirements

• ISO 27701:2025: Enhanced privacy control guidance with latest standard updates

• ISO 42001:2023: Comprehensive AI governance framework knowledge including all controls and requirements

• SOC2: Refreshed trust services criteria mappings

• NIST CSF: Updated with latest framework versions and subcategories

These updates ensure you're working with the most current framework interpretations and can generate audit-ready documentation.

Extended Chat Timeout

Chat polling timeout has been extended to 10 minutes, significantly reducing instances of stuck or incomplete responses. This improvement provides more reliable chat interactions, especially for complex compliance queries.

Enhanced Help Center Integration

All in-app help links now direct to help.ismscopilot.com for consistent access to documentation, tutorials, and support resources.

Improved Footer Messaging

The footer now includes a link to the user guide with the message "ISMS Copilot is good but you remain the captain" — reinforcing that the tool accelerates your compliance work while you maintain oversight.

Bug Fixes

Consistent PII State Management

Fixed an issue where PII reduction settings could become inconsistent across different parts of the application. The toggle state now reliably synchronizes across all chat interfaces.

Response Formatting

Resolved backend issues that caused [Part X/Y] markers to appear in responses, ensuring clean output for all queries.

Chat Loading Spinner

Fixed infinite loading spinner issues that could occur during chat interactions. The interface now correctly indicates when responses are processing or complete.

Message Concatenation Errors

Resolved backend concatenation errors that were previously visible to users. Chat responses now display cleanly without technical error messages.

Workspace Message Display

Fixed messaging display issues in workspace-specific contexts, ensuring consistent chat behavior across all workspaces.

November 2025

New Features

Advanced Data Protection Mode

You now have complete control over where your AI conversations are processed and how long AI providers retain your data.

Two Processing Options:

• Default Mode (OFF): AI processing in the United States via xAI/OpenAI with 30-day retention

• Advanced Data Protection (ON): 100% EU processing via Mistral AI with zero data retention

Key Benefits:

• User control over AI processing location (US vs EU)

• Zero retention option for maximum privacy

• Meets strict EU data sovereignty requirements

• Available to all users at no additional cost

• Simple toggle in Settings → Data Protection

Who Should Enable This:

• Organizations with mandatory EU data residency requirements

• Compliance consultants working with European clients

• Users handling highly sensitive compliance data

• Anyone who wants maximum privacy and zero AI provider retention

Related Documentation Updates:

• Updated Data Privacy & GDPR Compliance to reflect user control over AI processing location

• Updated Register of Processing Activities to document dual-mode AI processing

• Updated Security & Data Protection Overview with AI provider options

October 2025

New Features

Help Center & Support Resources

We've enhanced access to support resources directly within ISMS Copilot:

• Help Center submenu: Access frequently asked questions, tutorials, and support documentation from the user dropdown menu

• Improved navigation: Quickly find the help you need without leaving your workspace

Mistral AI Model Integration

You can now choose Mistral as an alternative AI model for your compliance queries. This gives you more flexibility in how you interact with the platform and allows you to select the model that best fits your specific use case.

Refer and Earn Program

Introduce ISMS Copilot to other compliance professionals and earn rewards. The new "Refer and Earn" link in your user menu makes it easy to share the platform and track your referrals.

Improvements

Enhanced AI Response Quality

We've refined the AI's system prompt to deliver more concise and natural responses while maintaining accuracy for compliance-specific queries.

Payment Processing Updates

Updated Stripe integration for more reliable payment processing and improved billing experience.

Bug Fixes

Chat Typing Animation

Fixed an issue where the typing animation in chat felt sluggish. Messages now appear more smoothly and responsively.

Document Generation Reliability

Resolved several bugs affecting the document generation process, improving overall reliability when creating policies, procedures, and compliance documentation.

How to Stay Updated

We continuously ship improvements to ISMS Copilot based on user feedback and compliance framework updates. To make the most of new features:

• Bookmark this page and check back regularly for updates

• Watch for in-app notifications about new features

• Join our community to discuss new releases and share feedback

Getting Help

If you have questions about any of these updates or need assistance:

• Visit the Help Center from your user menu for tutorials and FAQs

• Contact support for technical assistance

• Check related articles for guides on specific features