ISMS Copilot
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Product updates
Product Changelog

Overview

Stay up to date with the latest features, improvements, and bug fixes for ISMS Copilot. This changelog is automatically updated as we ship new changes to production.

Check back regularly to discover new features and improvements that can help streamline your compliance workflows.

December 2025

New Features

Premium Upgrade Dialog for Rate Limits

Users on the free plan now see a clear, user-friendly upgrade prompt when reaching the daily message limit (10 messages/day). The new full-screen dialog explains the benefits of upgrading to Plus ($20/month) for unlimited access and can be dismissed to explore subscription options.

Free plan users can now easily understand their usage limits and upgrade options. Visit Subscription Plans and Pricing to learn more about Plus benefits.

AI Provider Outage Handling

ISMS Copilot now displays a persistent banner when AI provider issues are detected, automatically falling back to Mistral AI to ensure continuity of service. You'll be notified of any outages while your work continues uninterrupted.

Our automatic fallback system ensures you can keep working even during provider outages. No action needed on your part.

Improvements

Extended Chat Timeout

Chat polling timeout has been extended to 10 minutes, significantly reducing instances of stuck or incomplete responses. This improvement provides more reliable chat interactions, especially for complex compliance queries.

Enhanced Help Center Integration

All in-app help links now direct to help.ismscopilot.com for consistent access to documentation, tutorials, and support resources.

The footer now includes a link to the user guide with the message "ISMS Copilot is good but you remain the captain" — reinforcing that the tool accelerates your compliance work while you maintain oversight.

Bug Fixes

Chat Loading Spinner

Fixed infinite loading spinner issues that could occur during chat interactions. The interface now correctly indicates when responses are processing or complete.

Message Concatenation Errors

Resolved backend concatenation errors that were previously visible to users. Chat responses now display cleanly without technical error messages.

Workspace Message Display

Fixed messaging display issues in workspace-specific contexts, ensuring consistent chat behavior across all workspaces.

If you experience chat timeouts or stuck responses, try refreshing the page or prompting "you didn't finish" to continue. For persistent issues, check Troubleshooting Common Issues.

November 2025

New Features

Advanced Data Protection Mode

You now have complete control over where your AI conversations are processed and how long AI providers retain your data.

Two Processing Options:

  • Default Mode (OFF): AI processing in the United States via xAI/OpenAI with 30-day retention

  • Advanced Data Protection (ON): 100% EU processing via Mistral AI with zero data retention

Key Benefits:

  • User control over AI processing location (US vs EU)

  • Zero retention option for maximum privacy

  • Meets strict EU data sovereignty requirements

  • Available to all users at no additional cost

  • Simple toggle in Settings → Data Protection

Organizations with EU data residency requirements can now ensure 100% EU processing with zero AI provider retention. Learn how to enable Advanced Data Protection Mode.

Who Should Enable This:

  • Organizations with mandatory EU data residency requirements

  • Compliance consultants working with European clients

  • Users handling highly sensitive compliance data

  • Anyone who wants maximum privacy and zero AI provider retention

Related Documentation Updates:

October 2025

New Features

Help Center & Support Resources

We've enhanced access to support resources directly within ISMS Copilot:

  • Help Center submenu: Access frequently asked questions, tutorials, and support documentation from the user dropdown menu

  • Improved navigation: Quickly find the help you need without leaving your workspace

Look for the new "Help Center" option in your user menu to explore tutorials and get answers to common questions.

Mistral AI Model Integration

You can now choose Mistral as an alternative AI model for your compliance queries. This gives you more flexibility in how you interact with the platform and allows you to select the model that best fits your specific use case.

Different AI models may excel at different types of compliance tasks. Experiment with Mistral to see if it better suits your workflow for specific frameworks or document types.

Refer and Earn Program

Introduce ISMS Copilot to other compliance professionals and earn rewards. The new "Refer and Earn" link in your user menu makes it easy to share the platform and track your referrals.

Improvements

Enhanced AI Response Quality

We've refined the AI's system prompt to deliver more concise and natural responses while maintaining accuracy for compliance-specific queries.

Payment Processing Updates

Updated Stripe integration for more reliable payment processing and improved billing experience.

Bug Fixes

Chat Typing Animation

Fixed an issue where the typing animation in chat felt sluggish. Messages now appear more smoothly and responsively.

Document Generation Reliability

Resolved several bugs affecting the document generation process, improving overall reliability when creating policies, procedures, and compliance documentation.

If you continue to experience issues with document generation, please contact support with details about the framework and document type you're working with.

How to Stay Updated

We continuously ship improvements to ISMS Copilot based on user feedback and compliance framework updates. To make the most of new features:

  • Bookmark this page and check back regularly for updates

  • Watch for in-app notifications about new features

  • Join our community to discuss new releases and share feedback

Have a feature request or found a bug? Reach out through the Help Center to let us know how we can improve ISMS Copilot for your compliance workflows.

Getting Help

If you have questions about any of these updates or need assistance:

  • Visit the Help Center from your user menu for tutorials and FAQs

  • Contact support for technical assistance

  • Check related articles for guides on specific features

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