Delete your ISMS Copilot account
Use account self-deletion when you want to permanently erase your ISMS Copilot account and its data. If you have a paid plan, cancel your subscription first so you are not billed again.
Account deletion is permanent. Your workspaces, conversations, uploaded files, and settings cannot be recovered after you confirm deletion.
Before you delete your account
If you are on a paid plan, cancel your subscription from Manage Subscription in the Stripe customer portal. For cancellation steps, see Cancellation and Refund Policy.
Review any data you want to keep. Deleted data cannot be restored later.
Check your retention and privacy settings if you only need to reduce stored data instead of deleting the full account. See Privacy Policy - ISMS Copilot.
Delete your account
Click your user avatar in the top-right corner.
Select Settings.
Open Data Protection.
Review the data that will be deleted.
Type DELETE to confirm.
Click the delete button to permanently erase your account.
What happens next
Your account is closed immediately and you lose access right away. The deletion cannot be undone.
Some records may still be retained when required by law, such as billing records needed for tax and accounting compliance. For retention details, see Privacy Policy - ISMS Copilot.
What’s next
If you only need to stop billing and keep your account until the end of the billing period, follow Cancellation and Refund Policy instead.