Subscription Plans and Pricing

Subscription Plans and Pricing

Choose the ISMS Copilot plan that fits your compliance needs and budget.

Plan Comparison

Free Plan

Get started with ISMS Copilot at no cost.

What's Included

• AI assistance for compliance questions

• Basic file uploads (limited quota)

• Create workspaces and organize projects

• Access to all compliance frameworks

• Conversation history (30-day default retention)

• Community support access

Limitations

• Session usage limits - Limited credits that reset every 4 hours. When you hit your limit, you'll see a message showing when your next reset occurs or an upgrade prompt for higher limits.

• Upload quota - Fewer files per session

• Data retention - Conversations deleted after default retention period

• Support - Community forums only

When Free Plan Works Best

• Exploring ISMS Copilot features

• Individual professionals getting started

• Light compliance research and guidance

• One-time compliance questions

Plus Plan

Enough for daily compliance work with increased quotas.

Pricing

• Monthly: $24/month (billed monthly)

• Annual: $240/year (2 months free)

What's Included

• Enough usage for daily compliance work

• Upload more files

• Generate more documents

• Custom data retention (1 day to 7 years)

• Standard support

• All Free plan features

Key Benefits

Daily Compliance Work Enough messages for typical daily compliance tasks and questions.

Control Data Retention Choose how long conversations are kept before auto-deletion (1 day to 7 years).

More Documents Generate more compliance documents than the free plan.

Standard Support Reliable support response times on support requests.

When Plus Plan Works Best

• Active compliance projects

• Audit preparation

• Multi-client consulting

• Organizations needing unlimited access

• Compliance teams doing daily work

Pro Plan

Extended usage for heavy compliance workloads and priority response times.

Pricing

• Monthly: $100/month (billed monthly)

• Annual: $1000/year (2 months free)

What's Included

• Everything in Plus

• Extended usage for heavy workloads

• Priority response times

When Pro Plan Works Best

• High-volume compliance projects

• Multiple simultaneous audits

• Consultants managing many clients

• Teams requiring faster support responses

Business Plan

Maximum usage and priority support for enterprise teams.

Pricing

• Monthly: $250/month (billed monthly)

• Annual: $2500/year (2 months free)

What's Included

• Everything in Pro

• Maximum usage available

• Priority support

When Business Plan Works Best

• Enterprise compliance teams

• Maximum volume requirements

• Organizations requiring highest priority support

• Large-scale multi-framework implementations

For ISMS Copilot v1 Customers

How to Migrate from v1 to v2.0

ISMS Copilot 2.0 is a separate system, so you'll need to create a new account. Here's how to get your free Premium upgrade:

1. Create your ISMS Copilot 2.0 account using the standard account creation process

2. Visit the v1 customer upgrade page: https://app.ismscopilot.com/already-customer

3. Get your upgrade coupon that provides Premium access at no extra cost

4. Apply the coupon to your ISMS Copilot 2.0 account

Why a Separate System?

ISMS Copilot 2.0 represents a complete rebuild with enhanced features, better performance, and improved compliance capabilities. While this requires a new account, we're committed to ensuring all our v1 paid customers get seamless access to the new platform at no additional cost.

Upgrading to Plus

How to Upgrade

1. Click the "Upgrade your plan" button (top right, with star icon), or reach your usage limit to see the upgrade dialog automatically

2. Review the plan features and pricing in the upgrade dialog

3. Choose your plan (Plus, Pro, or Business) and billing option:

   • Plus Monthly - $24/month

   • Plus Annual - $240/year

   • Pro Monthly - $100/month

   • Pro Annual - $1000/year

   • Business Monthly - $250/month

   • Business Annual - $2500/year

4. Click "Get Plus", "Get Pro", or "Get Business"

5. Enter your payment information

6. Complete the payment through Stripe

After successful payment, you'll see: "Payment successful! Your account is now premium."

Supported Payment Methods

• Credit cards (Visa, Mastercard, American Express)

• Debit cards

• Bank transfers (for annual plans)

Managing Your Subscription

View Your Subscription Status

1. Click your user avatar (top right)

2. Select "Settings"

3. You'll see your current subscription status

You'll see:

• Current plan (Free or Plus)

• Renewal or expiration date

• Subscription status (Active or Cancelled)

Cancel Your Subscription

1. Click your user avatar (top right)

2. Select "Manage Subscription"

3. This opens the Stripe customer portal in a new tab

4. Follow the instructions to cancel or change your plan

Change Your Billing Cycle

1. Open "Manage Subscription" (Stripe portal)

2. Select your new billing preference (monthly or annual)

3. Changes take effect on your next billing date

Data Retention Settings (Plus Only)

1. Click your user avatar (top right)

2. Select "Settings"

3. Scroll to "Data Retention"

4. Choose your retention period:

   • Select days (1 day to 7 years)

   • Or check "Keep data indefinitely"

5. Click "Save"

Conversations older than your selected retention period will automatically be deleted.

Billing & Invoices

View Your Invoices

1. Open "Manage Subscription" (Stripe portal)

2. Navigate to the Invoices section

3. Download or view past invoices

Update Payment Method

1. Open "Manage Subscription" (Stripe portal)

2. Go to Payment Methods

3. Update your card or payment details

Billing Issues

Common issues:

• Card declined - Verify your card details and contact your bank

• Failed payment - Update payment method in Stripe portal

• Subscription didn't activate - Wait a few minutes, then refresh the app

Common Questions

Can I Cancel Anytime?

Yes. All paid plan subscribers can cancel anytime with no penalties. Your access continues until the end of your billing period.

Can I Switch from Monthly to Annual?

Yes. Open "Manage Subscription" in the Stripe portal and change your billing cycle. Changes take effect on your next renewal date.

What Happens When I Cancel?

• Plus plan features stop at the end of your billing period

• You revert to Free plan features

• Your conversation history is retained based on Free plan limits

• You can resubscribe anytime

Is There a Free Trial?

You can use the Free plan indefinitely with limited features. This is our free trial equivalent—explore all of ISMS Copilot's core functionality at no cost.

Do You Offer Educational or Nonprofit Discounts?

Contact our support team to inquire about special pricing for educational institutions and nonprofits.

Why Upgrade to Plus?

Running out of data retention? Control exactly how long your compliance conversations are kept (up to 7 years).

Need more uploads? Plus increases your file upload quota for uploading more documents and conducting detailed analysis.

Priority support matters? Get faster response times when you need help with compliance work.

Need Help?

• Billing questions - Contact support through the help menu

• Payment issues - Check Stripe portal or email us

• Plan comparison - Review the table above or contact sales

• Referral program - Ask about earning credits through referrals