ISMS Copilot Docs

Uploading and analyzing files

Attach up to 10 files per batch, monthly upload fair use, multi-doc analyze modes, and supported types.

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Attach files in chat

  1. Open a conversation.
  2. Use the attach control in the composer.
  3. Select one or more files (up to 10 per batch).
  4. Send your question. For multiple documents you may be offered analyze each separately or analyze together.

You do not need to send only one file per message.

Monthly upload allowance

PlanCompleted uploads / month
Free10
Essential, Plus, Standard, Pro, Business500 fair use
  • Counts completed uploads. Failed or stuck jobs are not meant to permanently burn quota the way completed files do.
  • Workspace-pinned reference files follow workspace rules and are not the same bucket as casual chat uploads.
  • Allowance resets on the product’s monthly schedule (UTC).

Supported types

Chat accepts these types:

  • Documents: PDF, DOC, DOCX
  • Spreadsheets: XLS, XLSX, CSV
  • Text: TXT, JSON, Markdown (.md)

Images (JPG, PNG, and similar), presentations, video, and audio are not supported. The chat reads the text in a document. It does not read screenshots or photos. If a type is rejected, the app error is authoritative.

Wrapping a screenshot in a PDF does not make it readable. The product extracts the PDF text layer only. A picture saved as a PDF usually has no text for the model to use.

Size and timeouts

Large files take longer. If processing times out, split the document or try again; see document timeout guidance under Account & billing.

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