EU processing for embed
Optional Growth+ setting that routes embed traffic through Advanced Data Protection (EU Mistral path). Free accounts are sent to upgrade.
Inhoud in het Engels
What it is
EU processing is a console setting for embed partners on Growth and higher. When it is on, that workspace’s embed traffic uses the same Advanced Data Protection path as chat (EU Mistral routing).
It is off by default. Turning it on is a deliberate choice for your partner workspace. Visitors never pick a region in the widget, and the public snippet does not advertise residency.
Who can enable it
| Requirement | Detail |
|---|---|
| Plan | Growth, Scale, or Enterprise |
| Billing status | Active or trialing |
| Where | platform.ismscopilot.com/embed → EU processing card |
Free, Entry, and Starter cannot enable it.
Free and below Growth: upgrade funnel
If you are not on Growth+, the EU processing control is still visible but does not turn ADP on for Free. The primary action is Upgrade to enable EU processing. That scrolls the console to the upgrade section (#embed-upgrade) so you can pick Growth or higher. After you are on an eligible plan, return to the card and enable EU processing.
Fail-closed after downgrade
If EU processing was left on after a downgrade below Growth+, embed messages fail closed with an upgrade error until you:
- upgrade again to Growth+, or
- turn EU processing off
The product never silently routes that traffic to the default non-ADP path while the setting is on.
How to use it (Growth+)
- Open Assistants / embed console and confirm you are on Growth or higher with active or trialing billing.
- Find the EU processing card (near brand and install).
- Choose Enable EU processing or Turn off EU processing.
- Retry the playground once if you were mid-session; new messages use the updated setting.
Disable is always allowed, including when you are no longer Growth-eligible (that is how you clear a sticky fail-closed state).
What it does not claim
- It does not add an end-user badge or mint field for “EU mode.”
- It does not replace the Trust Center / DPA for legal processor language. See trust.ismscopilot.com.
- It does not change reply allowances; billing stays on your embed plan’s reply model.
- It does not remove Powered by ISMS Copilot.
Ops may temporarily refuse ADP embed traffic with a clear error if an emergency kill switch is on. The console can still turn EU processing off. Traffic is not soft-rerouted to a non-ADP path in that state.