Plans and usage
Free Assistants path versus paid EUR reply tiers on platform.ismscopilot.com.
Contenido en inglés
Free path
New partners can try Assistants without a card. Free reply allowance and any daily caps are enforced in the backend. When the free pool is exhausted, replies stop until you upgrade or the period resets (see the console for the live numbers).
Assistant name, multi-turn Q&A, and public install are available on Free. EU processing is not (Growth+). See EU processing.
Paid tiers
Paid plans are sold as EUR monthly reply pools (examples that have shipped in the console: Entry, Starter, Growth, Scale). Exact prices and allowances are shown at upgrade time in platform.ismscopilot.com/embed under the upgrade block (#embed-upgrade / Need more replies?).
Checkout is Stripe card. Some tiers include a trial period when configured in Stripe; the console reflects the active billing period.
Scale annual invoice (€17,988 / year, 144,000 replies) is available on request for buyers who cannot pay by card. Request it on the pay by invoice form after creating a free embed account. Entry, Starter, and Growth stay on monthly card checkout. Access stays on the current tier until that invoice is paid.
| Example tier (console labels) | Typical job |
|---|---|
| Entry / Starter | More replies after Free |
| Growth / Scale | Higher volume; EU processing eligible when billing is active or trialing |
What “reply” means
A reply is a completed assistant answer that debits the partner pool. Failed or blocked requests that never complete a billable reply do not consume the same way; the ledger in the console is authoritative for debugging.
Usage overview
The Assistants console includes usage views for daily volume so you can see whether you are near a cap before visitors hit hard stops.
Not included
- Model API prepaid credits (
sk-isms-…) - Chat subscription seats
- heyGRC PR review volume
- Hiding Powered by ISMS Copilot (all tiers show it today)
- Visitor-side history sidebar in the widget (the partner console Conversations inbox exists where history is enabled; see Conversations and history)
If marketing or an old PDF shows different prices, trust the live console checkout.